xv66's Privacy Policy — Your Data, Our Responsibility
This policy explains how xv66 collects, uses, and protects your personal information, and what rights you have.
Introduction & Scope
xv66 (hereinafter "we", "us", or "the Platform") provides a safe and reliable online casino and betting service for players in Bangladesh. When you register, log in, play games, or browse our website on xv66, you are considered to have accepted the terms of this privacy policy.
This policy explains what types of information we collect, why we collect it, how we use it, and how long we retain it. This document is consistent with applicable data protection laws in Bangladesh and international best practices.
Please read this privacy policy carefully. If you have any questions, contact our support team.
What Information We Collect
xv66 collects two types of information: information provided directly by you, and information collected automatically.
a) Registration and Identity Information
When creating an account, we may collect the following information:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address (if applicable)
- Preferred language
b) Financial Transaction Information
Information required during deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Transaction amount and time
- Transaction ID
- Deposit and withdrawal history
c) Gaming Activity Information
Collected automatically while you use the platform:
- Game session history and results
- Bet amounts and patterns
- Bonus and promotion usage details
- Login times and account activity
d) Technical and Device Information
Collected automatically while browsing the site:
- IP address
- Browser type and version
- Device type (mobile / desktop)
- Cookie and session data
- Referral source
How We Use Your Information
xv66 uses collected information for the following legitimate purposes. We never use information unnecessarily or for unrelated purposes.
Account Management and Verification
We use your identity information to verify who you are, ensure account security, and prevent unauthorized access. Age verification (confirming 21+) is part of this process.
Financial Transaction Processing
Transaction information is used to correctly process your deposits and withdrawal requests via bKash, Nagad, or Rocket. Records of each transaction are kept to make dispute resolution straightforward.
Providing Customer Support
Our 24/7 live chat and email support team can view your account information to resolve issues. This ensures you receive fast and effective assistance.
Platform Improvement and Personalization
By analyzing your gaming preferences and activity data, we improve xv66's services, recommend new games, and offer relevant bonus deals.
Responsible Gaming Monitoring
By analyzing gaming activity data, we can identify signs of problematic gaming behavior and provide support when needed. This is an integral part of our responsible gaming policy.
Fraud Prevention and Security
We use collected information to detect unusual transactions or account activity and prevent fraud and money laundering. xv66 maintains a secure environment through SSL encryption and other security measures.
Data Retention and Deletion
We retain your information only for as long as necessary. Data is kept according to the following guidelines:
Active Accounts
All information is retained for as long as your account remains active. Transaction and gaming history is kept for audit purposes.
Closed Accounts
Even after an account is closed, certain financial information may be retained for a defined period to meet legal obligations and for dispute resolution.
Technical Information
Log files and cookie data are retained for a limited period and cleared after security analysis.
Data Deletion Requests: If you would like your personal information deleted, please email [email protected]. Due to legal obligations, some information may need to be retained for a defined period.
Sharing Information with Third Parties
xv66 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
Payment Processors
The minimum information required to complete transactions via bKash, Nagad, and Rocket is shared with the relevant mobile banking provider. These providers follow their own privacy policies.
Legal Obligations
xv66 may be legally required to provide necessary information in accordance with court orders, lawful requests from law enforcement agencies, or directives from regulatory bodies.
Fraud Investigations
In relation to anti-money laundering (AML) policies and fraud investigations, necessary information may be shared with the relevant authorities. This protects the security of all platform users.
Technology Service Providers
Trusted third-party providers for server hosting, security scanning, or analytics services may have access to limited information. All such parties operate under strict confidentiality agreements.
Cookies and Tracking Technologies
The xv66 website uses cookies and similar technologies to operate correctly and improve your experience.
Essential Cookies
These cookies are essential for the core functionality of the website. They cover maintaining login sessions, security verification, and game loading. Disabling them will make it impossible to use the site.
Analytical Cookies
These cookies are used to understand which parts of the site are used most and where issues occur. The information collected is entirely anonymous.
Preference Cookies
These cookies store your language preference, display settings, and other personal preferences so you do not have to reconfigure them on every visit.
Cookie Controls
You can disable non-essential cookies through your browser settings. Keep in mind that doing so may limit some features of the site.
User Rights
As a user of xv66, you have the following rights over your personal information. To exercise these rights, contact us at [email protected].
Right of Access
You may request a copy of the information we hold about you. We will provide it within a reasonable time.
Right to Rectification
If your account contains incorrect or incomplete information, you have the right to have it corrected. After receiving your request, we will verify and update it.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. Due to legal obligations, some information may need to be retained.
Right to Object to Processing
You may object to your information being used for marketing communications or certain analytical purposes. In such cases, we will respect your request.
Right to Data Portability
You may request your account information in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent
You may withdraw consent given for any consent-based data processing at any time. This does not affect prior processing.
Protection of Minors
xv66 is for individuals aged 21 and above only. We do not intentionally collect any information from minors.
Age Verification: Age is verified at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and all collected information will be deleted. If a parent or guardian suspects their child is using our platform, please contact [email protected].
Data Security Measures
xv66 uses industry-leading security technologies to protect your information. Our security measures are as follows:
SSL Encryption
SSL/TLS encryption is used across all pages of the site. All data exchanged between your browser and our servers is encrypted, making it impossible for third parties to read.
Firewall and Intrusion Prevention
Servers are protected using advanced firewalls and intrusion detection systems. Suspicious activity is automatically detected and blocked.
Password Protection
Passwords are never stored in plain text. They are secured using industry-standard hashing algorithms.
Continuous Monitoring
Our security team monitors the platform 24/7. Any unusual activity is quickly detected and acted upon.
Your Role: Alongside our technical protections, you can also help secure your account. Use a strong password, do not share your login details with anyone, and avoid accessing your account over public Wi-Fi.
Policy Changes and Updates
xv66 may update this privacy policy from time to time. It may be revised due to changes in the scope of services, technological developments, or changes in legal requirements.
Notification of Changes
For significant changes, we will notify you through the platform. Continuing to use the platform after an update will be considered acceptance of the new policy.
Date of Last Update
The latest version of this policy was published in 2026. Copies of older versions are available upon request.
Contact and Complaint Resolution
If you have any questions, concerns, or complaints about this privacy policy, please contact us. xv66's privacy team will carefully review your request.
We are here for any privacy-related questions
Our support team is available 24/7 to assist in both Bengali and English.
You can also contact us directly via live chat
Key Points of the Privacy Policy
The key points of this policy are summarized below for easy understanding:
- We only collect information necessary to provide our services.
- Your information is never sold.
- xv66 is for users 21+ only — information from minors is not collected.
- All your information is kept secure with SSL encryption.
- You have the right to access, correct, or delete your information.
- For any questions, contact us at [email protected].